At Just Himachal Things, we aim to deliver your favorite Himachali products safely and on time. Each order is handled with care to ensure that it reaches you in perfect condition. Please review our shipping policy to understand how we process and deliver your purchases.
1. Order Processing Time
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All confirmed orders are processed within 2–4 business days (Monday–Saturday).
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Orders placed on Sundays or public holidays will be processed the next business day.
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You will receive an order confirmation email or message once payment is successful.
2. Delivery Time
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Delivery timelines vary depending on your location and courier service availability.
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Standard delivery usually takes 4–8 business days after dispatch within India.
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Remote or hill areas may require extra time for delivery.
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During festivals or national holidays, slight delays may occur.
3. Shipping Charges
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Shipping charges (if applicable) are shown at checkout before payment.
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We occasionally offer free shipping on selected items or promotional orders.
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Additional charges may apply for large or fragile decorative items or live plants that require special packaging.
4. Order Tracking
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Once your order is shipped, we’ll send a tracking link via email or SMS.
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You can track your order status using the courier’s website or directly from the link provided.
5. Packaging & Handling
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All products are packed securely to prevent any damage during transit.
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Tea and food products are sealed for freshness.
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Fragile décor items and plants are wrapped in protective packaging for safe handling.
6. Delays or Failed Deliveries
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We are not responsible for delays caused by courier companies, weather, or unforeseen events.
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If a package is returned due to incorrect address or failed delivery attempts, reshipping costs will be charged to the buyer.
7. Damaged Parcels
If your package arrives visibly damaged:
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Please take clear photos or an unboxing video before opening.
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Contact us immediately at [your email address] or [your phone/WhatsApp] within 48 hours of delivery.
We’ll review the issue and help resolve it promptly.
8. Shipping Coverage
Currently, we ship within India only.
For bulk or special orders outside India, please contact us directly before purchase.
9. Contact Us
For any questions about your order or delivery status:
📧 justhimaachalthings@gmail.com