Privacy Policy

We collect personal information such as your name, email address, phone number, and shipping or billing address when you place an order or contact us. Payment details are processed securely by trusted gateways like Razorpay, PayU, or Wix Payments, and we do not store your full card or bank information. We may also collect technical data such as IP address, browser type, device details, and cookies for analytics and website improvement.

Your information is used only for legitimate business purposes, including processing and delivering orders, sending order updates, responding to inquiries, improving website performance and customer experience, sending promotional messages (only if you opt in), and complying with legal requirements.

We protect your data using secure servers, encryption, and restricted access controls. All payment transactions are handled through PCI-DSS compliant payment providers. We do not sell, trade, or rent your personal information to any third party.

Our website uses cookies to enhance browsing experience, remember preferences, and collect anonymous analytics data. You may disable cookies in your browser settings, though some website features may not function properly without them.

We may share limited information with trusted third-party service providers such as payment gateways (Razorpay, PayU, Wix Payments), courier and logistics partners for delivery, and email or SMS service providers for order communication. These partners are required to use your data only for providing their services and to keep it secure.

You have the right to request access to your personal data, request correction or deletion of inaccurate information, and opt out of marketing communications at any time. We retain your information only as long as necessary for order fulfillment, record keeping, and legal compliance, after which it is securely deleted.

​Important Note: This Privacy Policy may be updated periodically, and changes will be reflected with a revised “Last updated” date on this page. For any questions regarding your data, contact us at justhimaachalthings@gmail.com.